tengo un z310 que la pantalla se queda en blaco solo llega al logo y se enciende y se apaga me dice lo siguiente::Welcome to SEtool2 ( LITE edition ) v 1.10
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors

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ChipID000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
skipping empty loader...
OTP LOCKED:1 CID:51 PAF:1 IMEI: CERT:RED

Model:Z310i
Brand:Customized
MAPP CXC article: R8BA024 prgCXC1250594_GENERIC_AL
MAPP CXC version: R8BA024
Language Package:AMERICA_2
CDA article: CDA102670/56
CDA version: R4A
Default article: cxc1250595
Default version: R8BA024

Operator: 000-00

Elapsed:4 secs.
FILE RECOGNIZED AS CUSTOMIZATION PACKAGE.
CDA:CDA102569/107
MODEL:ALVA Gen
VARIANT:AMERICA_2
LANGUAGE: EN
LANGUAGE: PB
LANGUAGE: XL
ChipID000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
skipping empty loader...
phone pre-boot failed,possible RECOVERY needed.
Elapsed:6 secs.
ChipID000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
skipping empty loader...
OTP LOCKED:1 CID:51 PAF:1 IMEI: CERT:RED

Model:Z310i
Brand:Customized
MAPP CXC article: R8BA024 prgCXC1250594_GENERIC_AL
MAPP CXC version: R8BA024
Language Package:AMERICA_2
CDA article: CDA102670/56
CDA version: R4A
Default article: cxc1250595
Default version: R8BA024

Operator: 000-00

Elapsed:5 secs.
Elapsed:5 secs.
ChipID000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
skipping empty loader...
phone pre-boot failed,possible RECOVERY needed.
Elapsed:4 secs.

ayuda urgente