Cracked key on my new W580

[enono]

the "5" key has cracked just 1 week after purchase!:mad:
I've heard many say "2", "4" and "5" are the most common ones to crack!
Anyone have the same problem?

[hellvy]

yes, pls. look at this article..

Mobile-review.com Production faults in cell phones – cause and effect

I think you can bring it to service center and get keypad replament for free (who dare to charge for this :D)

[MjM2]

Yeah, especially if its only after one week.

[drdre20013]

Im not sure where it was posted but SE will fix the cracked keys problem under warranty, but it only affects the first 2 or 3 batches after this the problem was rectified.

[enono]

Im not sure where it was posted but SE will fix the cracked keys problem under warranty, but it only affects the first 2 or 3 batches after this the problem was rectified.

You're right! Mine was the first batch to the market, and all my other friends who bought recently do not have this problem.
It IS covered under warrenty; though, I just don't figure how SE can let this kind of defects be on the market? Shouldn't they be tested thoroughly before going to the market?!!

[ts013]

I just don't figure how SE can let this kind of defects be on the market? Shouldn't they be tested thoroughly before going to the market?!!

Money makes the world go round...it's cheaper to throw a defective product on the market than checking it 100%. Have a look at Eldar's article that was posted by hellvy.

[enono]

Money makes the world go round...it's cheaper to throw a defective product on the market than checking it 100%. Have a look at Eldar's article that was posted by hellvy.

i guess you got a point there!

[orange8]

mobiles produced from week 28 on should be fine, as far as i know.

[MjM2]

on my phone, it says 07W30, i assumes that means 2007, Week 30? Its under the battery, on the phone, top right hand corner above all the barcodes.

[play_mania]

mine is w36 and number 4 cracked!!