Hi All,
im a new noob on these forums, i have a major problem with my w960i.

i installed on my pc, se pc suite, did a backup, then installed seus to see if there was any updated software for my phone, there was no problems with it, i was just interested to see if it would update.

i connected to seus without any problems, it downloaded just over 100mb of updates and then started installing them, when it reached 98% however, it suddenly said "installation failed" please re-try.
when i re-tried, it said "you already have the latest software" and didnt give any options.....the phone will not turn on.......

i have since got XS++ and connected the phone to this easily.....here is the log.....



23:37:52| XS++ v3.2 Dev1 (Crystal) Ready !

23:37:52| Executed on Microsoft Windows XP

23:38:07| Executing SEMC Smartphone Operations!

23:38:07| Please hold boot key ('@' or 'C') and connect device...

23:38:17| Master Port detected: COM6

23:38:17| Slave Port detected: COM7

23:38:17| Opening Port!

23:38:17| INIT MASTER...OK!

23:38:17| PHONE INFO SAMPLED...OK!

23:38:17| EPOC APPLET HEADER SENT...OK!

23:38:17| APPLET BODY SENT...OK!

23:38:17| SHUTTING DOWN MASTER...OK!

23:38:19| Baseband ID: 7100

23:38:19| Protocol Version: 3.1

23:38:19| NEW SECURITY PHONE DETECTED! SWITCHING...

23:38:20| Speed set to 460800

23:38:20|

23:38:20| Sending db2000_cid03_prodid_p3b.bin...

23:38:21| Applet ID: 070410 1354 NPACXC125871_DB2000_PRODUCTIONIDLOADER_P3B

23:38:21| This is a PRODUCTION_ID loader

23:38:21| Activating GDFS...

23:38:21| Cannot open GDFS

23:38:21| Activating GDFS...

23:38:21| Cannot open GDFS

23:38:21| Activating GDFS...

23:38:21| Cannot open GDFS

23:38:21| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:n/a)

23:38:21| ...using GDFS name

23:38:21|

23:38:21| Profiling EPOC smartphone...

23:38:21| Platform: DB2001

23:38:21| OTP CID: 52

23:38:21| EROM CID: 53

23:38:21| EROM Color: Red

23:38:21| IMEI: 35950201xxxxxx

23:38:21| Phone ID: n/a

23:38:21| Part Number: n/a

23:38:21| Phone smartphone version: P1B

23:38:21| Phone software version:

23:38:21| Processing Unit:

23:38:21| Organizer:

23:38:21| CDA:

23:38:21| Activating GDFS...

23:38:21| Cannot open GDFS

23:38:21| Ready for operation!

please can anyone help?

thanks in advance
steve