Hi im a newbie here and i dont know alot about flashing phones, i bought a unlocking solution from Mobileunlockcodes.co.uk, they provided me with the software tutorials and flash files etc, but when i run XS++ i keep getting the following error from it:

22:07:31| XS++ v3.1 (Darwin) Ready !
22:07:31| Executed on Microsoft Windows Vista
22:07:37|
22:07:37| Attempting to open the interface...
22:07:37|
22:07:37| TURN OFF PHONE!
22:07:37| Hold 'C' button on phone and connect phone NOW.
22:07:37| You have 30 seconds...
22:07:37|
22:07:45| Baseband ID: 9900
22:07:45| Protocol Version: 3.1
22:07:45| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:W880)
22:07:45| ...using GDFS name
22:07:45|
22:07:45| Profiling SEMC phone...
22:07:45| Platform: DB2020
22:07:45| OTP CID: 51
22:07:45| EROM CID: 53
22:07:45| EROM Color: Red
22:07:45| IMEI: 35476902xxxxxx
22:07:45| Phone ID: W880
22:07:45| Region: VFE_LIVE_2
22:07:45| CDA: CDA102719/122 R6A
22:07:45| Firmware Version: R8BA024
22:07:45| EROM: R3A022
22:07:45| Ready for operation!
22:08:42| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
22:08:42| Custpack: Generic_Latin_America (CDA102719/101) (W880)
22:08:42| Generic(non-branded) custpack: Yes
22:08:42| Allowed languages: en, pb, xl,
22:08:42| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
22:08:46| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
22:08:46| Custpack: Generic_UK (CDA102719/44) (W880)
22:08:46| Generic(non-branded) custpack: Yes
22:08:46| Allowed languages: en, fr, de, tr, st, zu,
22:08:46| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
22:08:48| Sorry, your phone is NOT SUPPORTED
22:08:48| Error: Cannot send flash loader
22:08:48| Error: Flashing failed
22:08:50| Disconnected... Unplug the phone

I dont know what to do:confused:, i have contacted the unlock people but i dont know how long it will take for a response, does anyone have an idea of what i am doing wrong? Any help would be very much appreciated.
Mike.