the "5" key has cracked just 1 week after purchase!:mad:
I've heard many say "2", "4" and "5" are the most common ones to crack!
Anyone have the same problem?
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the "5" key has cracked just 1 week after purchase!:mad:
I've heard many say "2", "4" and "5" are the most common ones to crack!
Anyone have the same problem?
yes, pls. look at this article..
Mobile-review.com Production faults in cell phones – cause and effect
I think you can bring it to service center and get keypad replament for free (who dare to charge for this :D)
Yeah, especially if its only after one week.
Im not sure where it was posted but SE will fix the cracked keys problem under warranty, but it only affects the first 2 or 3 batches after this the problem was rectified.
You're right! Mine was the first batch to the market, and all my other friends who bought recently do not have this problem.Quote:
Originally Posted by drdre20013
It IS covered under warrenty; though, I just don't figure how SE can let this kind of defects be on the market? Shouldn't they be tested thoroughly before going to the market?!!
Money makes the world go round...it's cheaper to throw a defective product on the market than checking it 100%. Have a look at Eldar's article that was posted by hellvy.Quote:
Originally Posted by enono
i guess you got a point there!Quote:
Originally Posted by justme
mobiles produced from week 28 on should be fine, as far as i know.
on my phone, it says 07W30, i assumes that means 2007, Week 30? Its under the battery, on the phone, top right hand corner above all the barcodes.
mine is w36 and number 4 cracked!!
I bought it two days ago and two key cracked. I took care to my phone. I didn't write SMS, only gaming a bit.
"4" and "6" key is cracked...
since it is only 2 days, better ask the seller for a new replacement
depending on where you bought it, some se dealers will exchange new phone for you if within 7 days of the date of purchase.
since i had so many things and changes on my phone and i didn't want to do everthing all over again, so, i just asked for keypad replacement!
geez a week 36 and still cracked keys. I have a W33 with no problem so far. I'm not a big text user or gamer but I have a bad habit of mashing the buttons I have no cracked keys yet and the don't seem to be overly fragile...
I was only gaming a bit but i didn't write msm-s. And i used opera mini a bit too. But 2 days 2 cracked keys:confused::confused::confused::mad: I 'll go to the shop today but they sad they take the phone to the wholesale trade and they examine, and aafter that, they give me new phone... not instantly.
I have a W30, a month old and going fine.
Just got w35. so far so good.
I heard that all SE w580s made in 2008 have a new and improved keypad due to the old keypads cracking. I've heard from a bunch of people on other sites that they sent the phone back to sony and sony sent them a new one for free!
In my w580 ,the 8 key is not working.
Mine's w44 and there's a hairline crack on key 2 after 3 weeks of usage. The key's functioning normally, and I can't feel the crack with my fingers, think it's just the paint cracking? What about other phones? Is it just the paint or the key itself cracking and are the cracked keys functioning properly?
Strange!! I am using my phone for two years now and everything is fine. The only problem is dust behind the display. Anyone know to clean it?
It's easy to replace the keypad.
1. take out the chin.
2. take out the gasket.
3. carefully take out the keypad, then replace it.
How to take the chin out? R u talking about the white part that sticks out with the microphone hole? I can feel it moving when I push it but don't dare to pry it out, afraid I might break something.
This might help you out.
Full Disassembly Guide for W580i
http://www.topsony.com/forum/showthread.php?t=6703
My left action and return key is broken too......there's a small support thing in the middle underneath the casing that keeps the keys from moving around too much and it broke. The keys are loose but they haven't dropped out yet. Whole phone seems to be falling apart and I've only been using it for 1 month+ and I'm very careful with the phone.......furious
i just bought a w580... hope it won't crack... or it's normal? grrrr
it's a known problem on the w580.
Mobile-review.com Production faults in cell phones – cause and effect
mine is week 26 and the left side button is dead
i bought a w580 recently.Mine is 08w9 .I hope the buttons don't crack
buy new keys and assemble them yourself :) cheaper
If you have warranty then you dont have any problems! In service they will change it for free! Of course you must have warranty! :D