DESPERATE FOR HELP! The white screen of death

HELP HELP HELP!!! I'm desperate for ideas on what to do next!!

My w850 first started having problems a while ago, sometimes the screen would turn white then freeze after the keylock was activated while the phone was on... then eventually the phone wouldn't show a display at all. It vibrates then goes white, then grey then stays white for a few minutes before turning itself off.

I have already replaced the flex ribbon but now when i turn the phone on it vibrates then the screen goes white, then grey, then white, then grey etc.

i dont know much about flashing firmware, but this is what i have done so far...

23:45:27| Baseband ID: 9900
23:45:27| Protocol Version: 3.1
23:45:27| Phone name detected!
23:45:27|
23:45:27| Profiling SEMC phone...
23:45:27| Platform: DB2020
23:45:27| OTP CID: 49
23:45:27| EROM CID: 49
23:45:27| EROM Color: Red
23:45:27| IMEI: 35240101xxxxxx
23:45:27| Phone ID: W850
23:45:27| Region: WorldWide
23:45:27| CDA: CDA102568/4 R5A
23:45:27| Firmware Version: R1ED001
23:45:27| EROM: R3A016
23:45:27| Ready for operation!
23:45:35| User chose NOT to update EROM CID!


I have backed up my GDFS using XS++ and have tried to flash it with two different sets of firmware..

the first ones I used were:
W850_R1KG001_MAIN_GENERIC_CY_RED52
W850_R1KG001_FS_CENT_EUROPE_RED52

but it came up with this error:

23:46:14| Sending db2020_cid01_prodid_p3j.bin...
23:46:14| Applet ID: 070129 0950 NGUCXC1250330_DB2020_PRODUCTIONIDLOADER_P3J
23:46:14| This is a PRODUCTION_ID loader
23:46:14|
23:46:14| Sending db2020_mem_patcher_cid49_r2a006.bin...
23:46:14| Applet ID: 061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
23:46:14| This is a MEM_PATCHER loader
23:46:14|
23:46:14| Sending db2020_cid49red_flash_r2a001.bin...
23:46:15| Applet ID: 060721 1022 HANCXC1329129_DB2020_FLASHLOADER_R2A001
23:46:15| This is a FLASH loader
23:46:15| Now flashing firmware main...
23:46:15| Flashing c:\users\larissa\desktop\w850_r1kg001_main_generic _cy_red52.mbn
23:46:15| Header type: BABE
23:46:15| 460 flashblocks
23:46:15| Binary acknowledge failed with: 89
23:46:15| Failed
23:46:15| Binary acknowledge failed with: 68
23:46:15| Command: Error 0x68
23:46:15| Failed sending flashblock 1. Returnvalue 0xD0022D00
23:46:15| Finishing flash
23:46:16| Binary acknowledge failed with: 02
23:46:16| Failed
23:46:16| Failed
23:51:31| Error: Flashing failed
23:51:31| Disconnected... Unplug the phone


Then i tried just using the customise option,
phone model: w850
CDA and region: MEDITERR (CDA102568/4)

(I live in new zealand but the CDA matched the CDA listed earlier so I thought to try it)

Iit appeared to work as I got this message:
23:53:44| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
23:53:44| Custpack: MEDITERR (CDA102568/4) (W850)
23:53:44| Generic(non-branded) custpack: Yes
23:53:44| Allowed languages: en, el, sq, ro, bg,
23:53:44| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
23:54:03|
23:54:03| Sending db2020_cid01_prodid_p3j.bin...
23:54:03| Applet ID: 070129 0950 NGUCXC1250330_DB2020_PRODUCTIONIDLOADER_P3J
23:54:03| This is a PRODUCTION_ID loader
23:54:03|
23:54:03| Sending db2020_mem_patcher_cid49_r2a006.bin...
23:54:03| Applet ID: 061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
23:54:03| This is a MEM_PATCHER loader
23:54:03|
23:54:03| Sending db2020_red49_cs_r3a009.bin...
23:54:05| Applet ID: 070410 1557 HANCXC1250562_DB2020_CSLOADER_R3A009
23:54:05| This is a CHIPSELECT loader
23:54:05| Activating loader...
23:54:05| Activating GDFS...
23:54:18| This loader is UNLOCKED
23:54:18| Success! CS-loader has been unlocked!
23:54:18| Uploading customization files to phone...
23:54:18| Uploading /tpa/preset/custom/Customize.xml...
23:54:18| Activating filesystem
23:54:25| Creating directory /tpa
23:54:25| Creating directory /tpa/preset
23:54:25| Creating directory /tpa/preset/custom
23:54:25| Deleting file /tpa/preset/custom/Customize.xml
23:54:25| Deleted...OK!
23:54:25| Uploading file /tpa/preset/custom/Customize.xml
23:54:25| Done uploading
23:54:25| Uploading /tpa/preset/custom/preloaded_config.xml...
23:54:25| Creating directory /tpa
23:54:25| Creating directory /tpa/preset
23:54:25| Creating directory /tpa/preset/custom
23:54:25| Deleting file /tpa/preset/custom/preloaded_config.xml
23:54:25| Deleted...OK!
23:54:25| Uploading file /tpa/preset/custom/preloaded_config.xml
23:54:26| Done uploading
23:54:26| Uploading /files_to_upload to phone...
23:54:26| Sending shutdown command to phone...
23:54:26| Customizing was SUCCESSFUL!
23:54:26| Disconnecting phone...
23:54:26| You may now unplug your phone.
23:54:26| Flashing was successful
23:54:28| Disconnected... Unplug the phone

but after turning on my phone the same blinking white screen appears!!!

This is so frustrating!!! :confused:

so then i download a different firmware:
W850_R1KG001_MAIN_GENERIC_CY_RED52
W850_R1KG001_FS_EUROPE_2_RED52

and try these WITH the same customised options but get this:

00:06:50| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
00:06:50| Custpack: MEDITERR (CDA102568/4) (W850)
00:06:50| Generic(non-branded) custpack: Yes
00:06:50| Allowed languages: en, el, sq, ro, bg,
00:06:50| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
00:06:55|
00:06:55| Sending db2020_cid01_prodid_p3j.bin...
00:06:55| Applet ID: 070129 0950 NGUCXC1250330_DB2020_PRODUCTIONIDLOADER_P3J
00:06:55| This is a PRODUCTION_ID loader
00:06:55|
00:06:55| Sending db2020_mem_patcher_cid49_r2a006.bin...
00:06:56| Applet ID: 061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
00:06:56| This is a MEM_PATCHER loader
00:06:56|
00:06:56| Sending db2020_cid49red_flash_r2a001.bin...
00:06:56| Applet ID: 060721 1022 HANCXC1329129_DB2020_FLASHLOADER_R2A001
00:06:56| This is a FLASH loader
00:06:56| Now flashing firmware main...
00:06:56| Flashing c:\users\larissa\desktop\flash files 2\w850_r1kg001_main_generic_cy_red52.mbn
00:06:56| Header type: BABE
00:06:56| 460 flashblocks
00:06:56| Binary acknowledge failed with: 89
00:06:56| Failed
00:06:56| Binary acknowledge failed with: 68
00:06:56| Command: Error 0x68
00:06:56| Failed sending flashblock 1. Returnvalue 0xD0022D00
00:06:56| Finishing flash
00:06:56| Binary acknowledge failed with: 02
00:06:56| Failed
00:06:57| Failed



What am I doing wrong???
Am I using the wrong firmware?
Should I update the EROM CID?

Please help me.. I am tearing my hair out trying to get this to work!! :mad:

I recently debranded my phone and i think you have to use the matching FS,MAIN,and custom pack that matches your cid ,region and all of that high tech important suff....try to post your log when you connect your phone and press identify but without your IMEI # and ask what firmware and custom pack you need for it

OTP CID: 49
23:45:27| EROM CID: 49
uumm try to wright cid 49 files as u are try to wright cid 52 use xs to upgrade it to cid 52 then retry to flash it with cid 52 files

Quote:

---

Originally Posted by tjc6591

I recently debranded my phone and i think you have to use the matching FS,MAIN,and custom pack that matches your cid ,region and all of that high tech important suff....try to post your log when you connect your phone and press identify but without your IMEI # and ask what firmware and custom pack you need for it

---

Okay i upgraded it to cid52.. but how do i identify it?
it says my region is worldwide.. what does that mean?

the files that u have are fine for ur phone that u were trying to flash

Okay i tried flashing it with these files:
W850_R1KG001_MAIN_GENERIC_CY_RED52
W850_R1KG001_FS_EUROPE_2_RED52

and got the following log

12:20:09| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
12:20:09| Custpack: MEDITERR (CDA102568/4) (W850)
12:20:09| Generic(non-branded) custpack: Yes
12:20:09| Allowed languages: en, el, sq, ro, bg,
12:20:09| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
12:20:14|
12:20:14| Sending db2020_cid01_prodid_p3j.bin...
12:20:14| Applet ID: 070129 0950 NGUCXC1250330_DB2020_PRODUCTIONIDLOADER_P3J
12:20:14| This is a PRODUCTION_ID loader
12:20:14|
12:20:14| Sending db2020_mem_patcher_cid52_r2a006.bin...
12:20:15| Applet ID: 061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
12:20:15| This is a MEM_PATCHER loader
12:20:15|
12:20:15| Sending db2020_cid52red_flash_r2a005.bin...
12:20:15| Applet ID: 061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
12:20:15| This is a FLASH loader
12:20:15| Now flashing firmware main...
12:20:15| Flashing c:\users\larissa\desktop\flash files 2\w850_r1kg001_main_generic_cy_red52.mbn
12:20:15| Header type: BABE
12:20:15| 460 flashblocks
12:24:01| Finishing flash
12:24:01| Done flashing
12:24:01| Now flashing filesystem...
12:24:01| Flashing c:\users\larissa\desktop\flash files 2\w850_r1kg001_fs_europe_2_red52.fbn
12:24:01| Header type: BABE
12:24:01| 237 flashblocks
12:25:56| Finishing flash
12:25:57| Done flashing
12:25:57|
12:25:57| Sending db2020_red52_cs_r3a009.bin...
12:25:59| Applet ID: 070410 1557 HANCXC1250562_DB2020_CSLOADER_R3A009
12:25:59| This is a CHIPSELECT loader
12:25:59| Activating loader...
12:25:59| Activating GDFS...
12:26:12| This loader is UNLOCKED
12:26:12| Success! CS-loader has been unlocked!
12:26:12| Uploading customization files to phone...
12:26:12| Uploading /tpa/preset/custom/CONTENT_DOWNLOAD_HOOK.itm...
12:26:12| Activating filesystem
12:26:19| Creating directory /tpa
12:26:19| Creating directory /tpa/preset
12:26:20| Creating directory /tpa/preset/custom
12:26:20| Deleting file /tpa/preset/custom/CONTENT_DOWNLOAD_HOOK.itm
12:26:20| Deleted...OK!
12:26:20| Uploading file /tpa/preset/custom/CONTENT_DOWNLOAD_HOOK.itm
12:26:20| Done uploading
12:26:20| Uploading /tpa/preset/custom/FM_PICTURES_HOOK_3.itm...
12:26:20| Creating directory /tpa
12:26:20| Creating directory /tpa/preset
12:26:20| Creating directory /tpa/preset/custom
12:26:20| Deleting file /tpa/preset/custom/FM_PICTURES_HOOK_3.itm
12:26:20| Deleted...OK!
12:26:20| Uploading file /tpa/preset/custom/FM_PICTURES_HOOK_3.itm
12:26:20| Done uploading
12:26:20| Uploading /tpa/preset/custom/FM_SOUNDS_HOOK_3.itm...
12:26:20| Creating directory /tpa
12:26:20| Creating directory /tpa/preset
12:26:20| Creating directory /tpa/preset/custom
12:26:20| Deleting file /tpa/preset/custom/FM_SOUNDS_HOOK_3.itm
12:26:20| Deleted...OK!
12:26:20| Uploading file /tpa/preset/custom/FM_SOUNDS_HOOK_3.itm
12:26:20| Done uploading
12:26:20| Uploading /tpa/preset/custom/FM_THEMES_HOOK_3.itm...
12:26:20| Creating directory /tpa
12:26:20| Creating directory /tpa/preset
12:26:20| Creating directory /tpa/preset/custom
12:26:20| Deleting file /tpa/preset/custom/FM_THEMES_HOOK_3.itm
12:26:20| Deleted...OK!
12:26:20| Uploading file /tpa/preset/custom/FM_THEMES_HOOK_3.itm
12:26:20| Done uploading
12:26:20| Uploading /tpa/preset/custom/FM_VIDEOS_HOOK_3.itm...
12:26:20| Creating directory /tpa
12:26:21| Creating directory /tpa/preset
12:26:21| Creating directory /tpa/preset/custom
12:26:21| Deleting file /tpa/preset/custom/FM_VIDEOS_HOOK_3.itm
12:26:21| Deleted...OK!
12:26:21| Uploading file /tpa/preset/custom/FM_VIDEOS_HOOK_3.itm
12:26:21| Done uploading
12:26:21| Uploading /tpa/preset/custom/GAMES_HOOK_3.itm...
12:26:21| Creating directory /tpa
12:26:21| Creating directory /tpa/preset
12:26:21| Creating directory /tpa/preset/custom
12:26:21| Deleting file /tpa/preset/custom/GAMES_HOOK_3.itm
12:26:21| Deleted...OK!
12:26:21| Uploading file /tpa/preset/custom/GAMES_HOOK_3.itm
12:26:22| Done uploading
12:26:22| Uploading /tpa/preset/custom/MEDIA_PLAYER_HOOK_3.itm...
12:26:22| Creating directory /tpa
12:26:22| Creating directory /tpa/preset
12:26:22| Creating directory /tpa/preset/custom
12:26:22| Deleting file /tpa/preset/custom/MEDIA_PLAYER_HOOK_3.itm
12:26:22| Deleted...OK!
12:26:22| Uploading file /tpa/preset/custom/MEDIA_PLAYER_HOOK_3.itm
12:26:22| Done uploading
12:26:22| Uploading /tpa/preset/custom/ORG_APPLICATIONS_HOOK_3.itm...
12:26:22| Creating directory /tpa
12:26:22| Creating directory /tpa/preset
12:26:22| Creating directory /tpa/preset/custom
12:26:22| Deleting file /tpa/preset/custom/ORG_APPLICATIONS_HOOK_3.itm
12:26:22| Deleted...OK!
12:26:22| Uploading file /tpa/preset/custom/ORG_APPLICATIONS_HOOK_3.itm
12:26:22| Done uploading
12:26:22| Uploading /tpa/preset/custom/SETT_RINGTONE_HOOK_1.itm...
12:26:22| Creating directory /tpa
12:26:22| Creating directory /tpa/preset
12:26:22| Creating directory /tpa/preset/custom
12:26:22| Deleting file /tpa/preset/custom/SETT_RINGTONE_HOOK_1.itm
12:26:22| Deleted...OK!
12:26:22| Uploading file /tpa/preset/custom/SETT_RINGTONE_HOOK_1.itm
12:26:22| Done uploading
12:26:22| Uploading /tpa/preset/custom/SETT_SCREENSAVER_HOOK_1.itm...
12:26:22| Creating directory /tpa
12:26:22| Creating directory /tpa/preset
12:26:22| Creating directory /tpa/preset/custom
12:26:22| Deleting file /tpa/preset/custom/SETT_SCREENSAVER_HOOK_1.itm
12:26:22| Deleted...OK!
12:26:22| Uploading file /tpa/preset/custom/SETT_SCREENSAVER_HOOK_1.itm
12:26:22| Done uploading
12:26:22| Uploading /tpa/preset/custom/SETT_STARTSHOW_HOOK_1.itm...
12:26:22| Creating directory /tpa
12:26:22| Creating directory /tpa/preset
12:26:22| Creating directory /tpa/preset/custom
12:26:22| Deleting file /tpa/preset/custom/SETT_STARTSHOW_HOOK_1.itm
12:26:22| Deleted...OK!
12:26:22| Uploading file /tpa/preset/custom/SETT_STARTSHOW_HOOK_1.itm
12:26:23| Done uploading
12:26:23| Uploading /tpa/preset/custom/SETT_WALLPAPER_HOOK_1.itm...
12:26:23| Creating directory /tpa
12:26:23| Creating directory /tpa/preset
12:26:23| Creating directory /tpa/preset/custom
12:26:23| Deleting file /tpa/preset/custom/SETT_WALLPAPER_HOOK_1.itm
12:26:23| Deleted...OK!
12:26:23| Uploading file /tpa/preset/custom/SETT_WALLPAPER_HOOK_1.itm
12:26:23| Done uploading
12:26:23| Uploading /tpa/preset/custom/VIDEO_PLAYER_HOOK_1.itm...
12:26:23| Creating directory /tpa
12:26:23| Creating directory /tpa/preset
12:26:23| Creating directory /tpa/preset/custom
12:26:23| Deleting file /tpa/preset/custom/VIDEO_PLAYER_HOOK_1.itm
12:26:23| Deleted...OK!
12:26:23| Uploading file /tpa/preset/custom/VIDEO_PLAYER_HOOK_1.itm
12:26:23| Done uploading
12:26:23| Uploading /tpa/preset/custom/Customize.xml...
12:26:23| Creating directory /tpa
12:26:23| Creating directory /tpa/preset
12:26:23| Creating directory /tpa/preset/custom
12:26:23| Deleting file /tpa/preset/custom/Customize.xml
12:26:23| Deleted...OK!
12:26:23| Uploading file /tpa/preset/custom/Customize.xml
12:26:23| Done uploading
12:26:23| Uploading /tpa/preset/custom/preloaded_config.xml...
12:26:23| Creating directory /tpa
12:26:23| Creating directory /tpa/preset
12:26:23| Creating directory /tpa/preset/custom
12:26:23| Deleting file /tpa/preset/custom/preloaded_config.xml
12:26:23| Deleted...OK!
12:26:23| Uploading file /tpa/preset/custom/preloaded_config.xml
12:26:25| Done uploading
12:26:25| Uploading /files_to_upload to phone...
12:26:25| Sending shutdown command to phone...
12:26:25| Customizing was SUCCESSFUL!
12:26:25| Disconnecting phone...
12:26:25| You may now unplug your phone.
12:26:25| Flashing was successful

But when i turned the phone on the same white blinking white screen happens!

Is this still a flashing problem or is it something internal? I was really careful putting the new flex ribbon in.. could there have been a problem with that?

yes it is buddie add me to msn and i will see what i can do

um...im not sure if its a software problem...didnt read your logs properly. but now that i jsut read that you had the white screen problems in the past it most probably that your top key pad is broken like mine was. its seems that it was designed very badly and everyones is breaking. do be warned that if you send it to sont they are goign to upgrade you to cid53 which is a ass. good luck

it was his ribbon and top keypad ;)

it seems the w850 keypad was designed very badly! i am disappointed with Sony

only on the w850 /w830 though very strange but saying that the top keypad and ribbon went on my brand new c905 a few weeks ago not happy but fixed now :D

Sony need to put and extra effort with their slide phone i rate.