Cannot repair w760

I just got a new w760 off of eBay the phone keeps resetting every time the media player opens. Im trying to do a phone "repair" from the Sony ericsson PC suite. The program reads the phone then it goes into a downloading screen(on the PC) then i get an error that says phone repair failed. Is there anything else i can try before i try to return this phone?

Thanks
Nick

Check here and post identify log : A2-DB3150 Flashing - Top Sony Forums

I think this is it


PHONE STATE: "RETAIL"
FLASH CID: 0052
OTP LOCKED:1 CID:52 PAF:1 IMEI:35923702888764 CERT:RED

Model:W760i
MAPP CXC article: R3EK002 prg12023592_GENERIC_DE
MAPP CXC version: R3EK002
Language Package:WESTERN-EUROPE
CDA article: No CDA
CDA version:
Default article: 1202-3605
Default version: R3EK002

Operator: 000-00

Elapsed:4 secs.

Thanks

I should also state that it does not matter if i play music from the memory card or from the phone itself

Use these files:

W760_R3CA038_MAIN_GENERIC_VT_DE_RED52
W760_R3CA038_FS_WESTERN-EUROPE_RED52
W760i_1207-7720_R3A_Customized_United_Kingdom

How do I go about getting these files? A quick internet search brought up threads that reference them. Do I use A2uploader to install them? When I de branded my last w760 I used this guide How to Debrand your USA ATT Sony Ericsson W760a | Sharky's Notebook If i remember correctly when i ran the program it changed the phone to red(not physically but the software) If i "debrand" it will those files be installed?


Thanks