Need help unlocking W580i

hi guys,
I have tried to unlock my W580i before and it did work.
However, when i sent it to Rogers and fix the phone for me ( due to some problems),
they locked it again. It didn't work this time when I tried to unlock it again =(

This is what i got from the SEtool:

welcome to setool2 lite edition v 1.08
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
FILE RECOGNIZED AS CUSTOMIZATION PACKAGE.

CDA:CDA102568/7
MODEL:HB1-06 Gen
VARIANT:C_ASIA
LANGUAGE: EN
LANGUAGE: AR
LANGUAGE: AZ
LANGUAGE: RU
LANGUAGE: TR
LANGUAGE: UK

ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:53
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35923********** CERT:RED
FLASH CID:53 COLOR:RED
Can't build loaders chain ;(
Elapsed:5 secs.
---------------------------------------------------------------------------------------

Thx for helping ;)