Por favor, ayuda para z310i

[tictac_m]

gracias por contestar. este es el log


v0.914028/UNI
CARD SERIAL:
Loaded 51 flash descriptors
Open COM port OK
ChipID000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:53
skipping empty loader...
OTP LOCKED:1 CID:51 PAF:1 IMEI:************** CERT:RED

Model:Z310i
Brand:movistar
MAPP CXC article: R1KA037 prgCXC1250789_TELEFONICA_AL
MAPP CXC version: R1KA037
Language Package:TELEFONICA
CDA article: CDA102670/44
CDA version: R12A
Default article: cxc1250595
Default version: R1KA037
PROVIDER: 000-00
Network LOCKED

RESTORATION FILE NOT PRESENT
"R1KA037_CXC1250789_TELEFONICA_AL"
YOU MUST PERFORM FULL FLASHING FOR PATCH UNLOCK

SECURITY UNITS BACKUP CREATED.
Elapsed: 12 secs.

estas seguro que este es tu log. fijate en lo marcado en rojo si es asi tendras que liberarlo mediante full unlock 10 creditos.