W580i - Help - After Warranty Support

[Beep88]

You did the right procedure, but used the wrong file, based on your VAGUE description of 'R6BC002 in the first line then rolling down i see the same R8BE001' ... R6BC002 and R8BE001 don't just appear without other information. R6BC002 for what? R8BE001 for what?

Your log did not contain enough information to tell us that you did everything correctly.

If the phone is working fine for you, that's good. Don't flash anything. There are always risks associated with every flash attempt. I suggested flashing only because you asked "Should i get back to the OLD R8BE001 ..... "

"It did not upgrade all the firmware" only because *you* did not perform the correct steps to successfully flash all the firmware files.

[derwulf]

Well all i did was

1)take the memory card out and the sim card too.
2) plug the phone pressing "C"
3) check main firmware and fs firmware in the XS3.0++ software and not the customization options
4) put the "W580_R6BC002_MAIN_GENERIC_LA_RED52" in the first one
5) W580_R6BC002_FS_AMERICA_2_RED52 int the second.
6) As the done message appear just plugged it off (this include all the battery procedure and tuning the phone on again) then waited for the "PLEASE WAIT" message to be finished then plugged it back to XS++

Is it something wrong or it's just my firmware that can't be flashed?
That information i said i got from the command you do in the phone as if you gonna make a call to >*<<*<*. It's a command that provides information from the phone and its components version.

"SOFTWARE INFO"
R6BC002 prgCXC1123362_GENERIC_LA R6BC002

EROM: (...)

LCD SOFTWARE VERSION: 0
CAMERA DRIVER VERSION: 3.8

SOFTWARE ITP VERSION: 112 3323 R1F

CUSTOMIZATION:
CDA102774/114 R4A
cxc1123364 R8BE001 AMERICA_2

(...)

[derwulf]

That is it. I need only the Customization isn't it? Is that what you call "CUSTOMIZATION PACK"?

[Beep88]

CUSTOMIZATION:
CDA102774/114 R4A
cxc1123364 R8BE001 AMERICA_2

Red is the customization
Green is the FS version

I guess your firmware files were not downloaded from here. i.e. the file name is R6 BC002 but inside it's actually R8BE001, OR your FS flash was not successful.


Different custpack are reflected in the red portion of the above line. i.e. if you put on a different custpack, the red portion will change but the green portion will remain R8BE001.

If it's working fine, don't worry about it.

[derwulf]

Ok... I'll leave it this way. I think i understood what you said.

Thanks.