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    Lightbulb W580i - Help - After Warranty Support

    HI all, it's my first thread in this forum.
    :)

    Lately, got some problems with my W580i like LCD and flex (buttons). Sent to Sony Ericsson and they fixed it, well actually they said it could not be fixed and gave me a new one.

    I'm worried about XS++ reporting me something curious and i really dont know if i have to worry about it or there is nothing to worry about. I want to solve it but if the new phone get problems so i would lose warranty?

    I hope someone could help, is there anyway to solve this????

    This is the log after Sony Ericsson gave me the new phone:

    16:21:53| Attempting to open the interface...

    16:21:53|

    16:21:53| TURN OFF PHONE!

    16:21:53| Hold 'C' button on phone and connect phone NOW.

    16:21:53| You have 30 seconds...

    16:21:53|

    16:21:56| Baseband ID: 9900

    16:21:56| Protocol Version: 3.1

    16:21:57| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:W580)

    16:21:57| ...using GDFS name

    16:21:57|

    16:21:57| Profiling SEMC phone...

    16:21:57| Platform: DB2020

    16:21:57| OTP CID: 51

    16:21:57| EROM CID: 52

    16:21:57| EROM Color: Red

    16:21:57| IMEI: 35224102xxxxxx

    16:21:57| Phone ID: W580

    16:21:57| Region: AMERICA_2

    16:21:57| CDA: CDA102774/114 R4A

    16:21:57| Firmware Version: R8BE001

    16:21:57| EROM: R3A022

    16:21:57| Ready for operation!


    And this is the old phone log before i sent to the warranty support:

    13:24:04| Attempting to open the interface...

    13:24:04|

    13:24:04| TURN OFF PHONE!

    13:24:04| Hold 'C' button on phone and connect phone NOW.

    13:24:04| You have 30 seconds...

    13:24:04|

    13:24:08| Baseband ID: 9900

    13:24:08| Protocol Version: 3.1

    13:24:08| Phone name detected!

    13:24:08|

    13:24:08| Profiling SEMC phone...

    13:24:08| Platform: DB2020

    13:24:08| OTP CID: 51

    13:24:08| EROM CID: 52

    13:24:08| EROM Color: Red

    13:24:08| IMEI: 35714301xxxxxx

    13:24:08| Phone ID: W580

    13:24:08| Region: AMERICA_2

    13:24:08| CDA: CDA102774/114 R4A

    13:24:08| Firmware Version: R6BC002

    13:24:08| EROM: R3A022

    13:24:08| Ready for operation!

    Another interesting thing is that when i plugged the new phone in the drivers were already installed by the use of the old one but windows detected as a new device and added the same drivers as #2. This should only prove that they really changed the phone or does it mean anything else?

    Thanks in advance for everyone reading this now,
    :)
    Last edited by derwulf; 04-06-2008 at 10:45 PM.

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