I want to upgrade my w580i firmware. which files do I need to download.i live in turkey and When i try to start the camera it says "another application is running. Close it, and then start the camera"

Platform: DB2020
TP CID: 51
EROM CID: 52
EROM Color: Red
IMEI: 35988601xxxxxx
Phone ID: W580
Region: T_MOB_INT_A
CDA: CDA102568/200 R2A
Firmware Version: R8BE001
EROM: R3A022
CAM DRIVER:3.7
DISPLAY DRIVER:NON

thanks for everything.