Please Help Me!!

[confused]

ok I bought a brand new w810i phone today from a really decent guy on Ebay - he stated the phone was 'de-branded and unlocked' on the item description.
phone arrived today and worked fine for first 2 hrs - sent a txt message, used my tesco sim card in it all worked beautifully until i decided to try and load some music onto it! The phone came with a 512mb memory card which was inserted into the phone but for some reason the 'disc2phone' piece of software used to transfer music only recognised the small amount of memory on phone and not memory stick! By this time i realised that it was just going on phone memory i had already transferred some music files onto it. so i decided to try and cancel transfer half way thru, it worked ok. message on phone screen came up telling me it was safe to remove phone so i unplugged it from the usb cable!
then tragedy struck !! :eek: and now my phone just has the white flashing screen!! So basically i need to know how to resucitate my phone and give it the kiss of life it so badly needs....(not to literally!!)
I've done a bit or research on internet but can't find anywhere with useful information as to what to do and how to do it! My computer skills are average and i do not understand what all this flashing etc. means?! :o
I'm sure you must all get bored of giving dull idiots like me asking for info on how to do it, but I'd reallly appreciate it if you could take the time to help me fix the phone!! :confused:
PLEASE HELP!
Peace and virtual hugs to whoever can help......thanks :D

[ts014]

the main firmware got corrupted, try and update the phone with seus from Sony Ericsson - Sony Ericsson
, if that doesn't work then you need to flash the main guide here XS++ 3.1 Guide-Flashing,Customizing,Recovering - Top Sony Forums.

[confused]

the main firmware got corrupted, try and update the phone with seus from Sony Ericsson - Sony Ericsson
, if that doesn't work then you need to flash the main guide here XS++ 3.1 Guide-Flashing,Customizing,Recovering - Top Sony Forums.

Hi There.
Thanks for the reply....i tried updating the phone but it didn't make a difference.
i then tried flashing or whatever and i downloaded the correct programmes but my computer couldn't open xs++3.1 darwin.....it said it couldn't find correct programme.....it asked if i wanted to use internet to find programme so i said yes but nothing happened?
any suggestions?!?!
much appreciated, M x

[catalin24]

you have to install usb flash drivers. you can find information here:
USB Flash Driver Installation - Guide - Top Sony Forums

[confused]

you have to install usb flash drivers. you can find information here:
USB Flash Driver Installation - Guide - Top Sony Forums

hi catalin thanks for trying to help, but i downloaded the flash driver thingy....i have it on my desktop as "USBFlashDriver" except the icon is a folder with a zip on it...
any ideas what's going wrong catalin or anyone else
this is driving me nuts, i feel like crying cos i only bought the phone today.....
please anyone take the time to help this damsal in distress....
much appreciated M xx

[ts014]

your computer skills don't seem to great lol, xs++ is in a rar archive, the usb flash drivers are a zip archieve you need to extract them both before they can be used, download and setup 7-zip http://www.7-zip.org/, now right click the usb flash driver folder select 7-zip from the menu and then press extract here same with xs++ you will now see xs++.exe double click it to load up xs++.

[nabiladeeb]

or use WinRAR from WinRAR archiver, a powerful tool to process RAR and ZIP files to open the archive.