Sry for asking for firmware :o
As for the details what you need to know? Im new to this and I am pretty desperate!
As for the log, here goes
Welcome to SEtool2 ( LITE edition ) v 1.11
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
if you like LITE edition - please visit Index of ./ and buy FULL.
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:CERT:RED
FLASH CID:52 COLOR:RED
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
CID52 BYPASS PROCEDURE STARTED
Processing part1...
CSloader version:
070410 1557 HANCXC1250562_DB2020_CSLOADER_R3A009
Processing part2...
Processing part3....
OTP LOCKED:1 CID:51 PAF:1 IMEI:CERT:RED
FLASH CID:52 COLOR:RED
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
REMOVE CABLE FROM PHONE
REMOVE BATTERY FROM PHONE, THEN INSERT IT BACK
THEN PRESS "READY"
HOLD "C" BUTTON AND ATTACH PHONE
CID52 BYPASS PROCEDURE FINISHED
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
Trying to launch embedded bootloader...
INT LDR:DB2020_PRELOADER_FOR_SETOOL2
LDR:DB2020 LOADER FOR SETOOL2
Flash ID check:897E
Flash props sent ok
Going to execute VKP script....
Starting to process VKP patch script: C:\Documents and Settings\Simon\My Documents\downloads\vkp\Remove_SIM_lock_W580_R8BA0 24.vkp
VKP script loaded OK. Lines: 6
Patch structure created OK. Determining blocks to read...
New block #0000 added: $44600000
Blocks selected OK. Reading blocks: 1
Block @ $44600000 read error. Have only: 00000000 bytes
Elapsed:497 secs.
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
Flash ID check:897E
Flash props sent ok
OTP LOCKED:1 CID:51 PAF:1 IMEI:CERT:RED
FLASH CID:52 COLOR:RED
set_gdfs_props failed, exiting
Elapsed:0 secs.
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
Flash ID check:897E
Flash props sent ok
OTP LOCKED:1 CID:51 PAF:1 IMEI:CERT:RED
FLASH CID:52 COLOR:RED
set_gdfs_props failed, exiting
Elapsed:22 secs.
RECOVERY MODE STARTED
skipping empty loader...
All possible recovery loaders fail. That phone not supported
Elapsed:2 secs.
RECOVERY MODE STARTED
skipping empty loader...
All possible recovery loaders fail. That phone not supported
Elapsed:7 secs.
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:CERT:RED
FLASH CID:52 COLOR:RED
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
CSloader version:
070410 1557 HANCXC1250562_DB2020_CSLOADER_R3A009
loader startup: executed
CSloader refused to start GDFS services,error is:29
failed, that is fatal
Elapsed:9 secs.
Hope this helps. As I said my son has the same phone, could I use that firmware?