hi, i am new to xs++ so this may be a stupid question?

I am trying to use with k610i, I can connect via usb (all drivers installed) so it looks good

Code:
23:02:56| XS++ v3.1 (Darwin) Ready !
23:02:56| Executed on Microsoft Windows 2000
23:03:00| 
23:03:00| Attempting to open the interface...
23:03:00| 
23:03:00| TURN OFF PHONE!
23:03:00| Hold 'C' button on phone and connect phone NOW.
23:03:00| You have 30 seconds...
23:03:00| 
23:03:04| Baseband ID: 9900
23:03:04| Protocol Version: 3.1
23:03:05| Phone name detected!
23:03:05| 
23:03:05| Profiling SEMC phone...
23:03:05| Platform: DB2020
23:03:05| OTP CID: 49
23:03:05| EROM CID: 52
23:03:05| EROM Color: Red
23:03:05| IMEI: 35170901xxxxxx
23:03:05| Phone ID: K610
23:03:05| Region: HUTCH_1
23:03:05| CDA: CDA102497/49   R7A
23:03:05| Firmware Version: R1JE001
23:03:05| EROM: R3A011
23:03:05| Ready for operation!

the problem is that when i try to select a configure option everything freezes then just does not respond?

I have tried multiple versions and all act the same so i am guessing that i have missed something?? any help would be great... thanks..