W580 Keys

[rob-safc]

My brother bought this phone for christmas and the number keys have cracked. Is this normal and what should he do?

[jasmin]

Take it to service center.

Nice day

[93bh]

It not normal.
Just send to the repair.
or
Buy the keypad from the store or online. (if you know how to disassemble it)

[C.Blue]

if you just bought the phone for christmas, take it back, don't chance it..... especially if your with Rogers (Canada), I got shit because I debranded my phone and then needed warentee service.... still got it done, but still got shit

[Puneater]

if warranty is not covered, go to some phone stores in china town

[boxster60]

bring it back for a new one!

[enono]

of course it's not normal!
but lots w580s have cracked keys!
return it for a new one

[mohdumer]

Its A Hardware Problem. Take It To Service Center.

[93bh]

I did send to the repair service (rogers), when my phone is debranded.
Nothing happen, it's finished repairing. (hardware problem)

[jacko_oafc]

yes it is normal all my mates phones have done this aswell. Try buying a rubber keypad.