K850 firmware problem

[momo11]

I have a problem with the lent of the camera.........when I turn on camera the lent do not open...........i dont know why.......when this happen i used to take off the battery for about a minute and then it works.....but now it doesn´t.....

When I turn on the camera.....the lens of the camera doesn't open..........I used to fix that taking off battery for about a minute......but now it doesn't do anything......does anybody know how to fix that problem?

When I turn on the camera.....the lens of the camera doesn't open..........I used to fix that taking off battery for about a minute......but now it doesn't do anything......does anybody know how to fix that problem?

sorry for repetitions....my explorer gave som erros when the page was loading.....i thought
it couldn't deliver the msg!