Hi, i am trying to fix my W810o which won't turn on and just a red light on IR port when charging. I have followed these instructions but cannot detect the phone:

19:32:54| XS++ v3.1 (Darwin) Ready !
19:32:54| Executed on Microsoft Windows XP
19:33:05| Error: Server not found!
19:33:10|
19:33:10| Attempting to open the interface...
19:33:10|
19:33:10| TURN OFF PHONE!
19:33:10| Hold 'C' button on phone and connect phone NOW.
19:33:10| You have 30 seconds...
19:33:10|
19:33:41| Error: Cannot open phone communication port