What files do I need?

[testaccoun]

Hello,

I tried to debrand my W810i, and it is not debranded

BUt When I click "Turn phone on" it gives me the following error message

Configuration error. Please contact your network operator or service center

What do I do?

Shall I re flash ?

If so

What
file system, main firmware, and customize pack shall i use?

Thanks!

[sabe]

depends on the language you need

[testaccoun]

depends on the language you need

English

I have an error messege atm on my W810i
saying

Configuration error. Please contact your network operator or service center

If i get these right files will it remove it? Because as soon as I flahsed it with some files it gave me that error

So what files would I need ?

Thanks!

EDIT:

This is SETOOL log:

welcome to setool2 lite edition v 1.08
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Flash ID check:2019
Flash props sent ok
OTP LOCKED:1 CID:49 PAF:1 IMEI:**************** CERT:RED
FLASH CID:49 COLOR:RED

MAPP CXC article: R4EA031 prgCXC1250316_GENERIC_HN
MAPP CXC version: R4EA031
Language Package:MEDITERR
CDA article: CDA102494/86
CDA version: R6A
Default article: cxc1250324
Default version: R4ED001

Operator: 000-00

USERCODE:12069

Elapsed:5 secs.

[mohdumer]

As Stated In Your Log:
CDA article: CDA102494/86
CDA version: R6A
You Need:
W810i_CDA102494_86_R6A_Virgin_Mobile_United_Kingdo m
Download Here

[ts014]

Configuration error. Please contact your network operator or service center
means theres no custpack in tpa/preset/custom you just need to add a custpack.

[testaccoun]

Hello Number1: (I had this problem when trying to debrand, btw the phone is now debranded just cant use it due to error)

I have added a custpack in tpa/preset/custom

and the files in custom pack are as follow: (Uploaded with FAR MANAGER)

CONTENT_DOWNLOAD_HOOK.itm
customize
FM_PICTURES_HOOK_3.itm
FM_SOUNDS_HOOK_3.itm
FM_THEMES_HOOK_3.itm
FM_VIDEOS_HOOK_3.itm
GAMES_HOOK_3.itm
SETT_RINGTONE_HOOK_3.itm

aM i using the wrong custpack?

Im using the following files for flash
W810_R4ED001_FS_MEDITERR_RED49.fbn
W810_R4EA031_MAIN_GENERIC_HN_RED49.mbn

trying the following cuspack now:

W810i_CDA102494_4_EUROPE_2

[ts014]

is there a folder in there named drm if there is delete it

[testaccoun]

Number1:

Yes I have done that
Still have the same problem.

EDIT: am i doing something wrong?

fixed!

lol!!

took me 5 hours but w0000t!"!


fixed!

[ts014]

in a custpack there should be at least

Customize.xml
preloaded_config.xml
CONTENT_DOWNLOAD_HOOK.itm
FM_PICTURES_HOOK_3.itm
FM_SOUNDS_HOOK_3.itm
FM_THEMES_HOOK_3.itm
FM_VIDEOS_HOOK_3.itm

double check your uploading the files correctly and in the right place, if it still doesn't work then try xs++3.1