help with 580i

[Spartan123]

Hi guys! I have a Sony Ericsson w580i which worked perfectly until yesterday. I was playing tetris and all of a sudden the screen went black. All softkeys and keypads light up but the main LCD Screen doesn't do anything. I tried turning it on and off let it cool down removing the battery etc. and nothing seems to work. Any suggestions or tips I can do to get it back up?I also tried replacing the screen and checking the connection and it isn't the screen itself. I think there's something else.... please anyone...I really need advice...Thanks!

[trixster]

Have you tried connecting it to xs++ just to see if it's even recognized anymore? When on, can you actually dial anyone (just no display) or are the keys dead as well?

[Spartan123]

Yes it dials but if I press the W button to listen to music the phone crashes and the keys turn off. But i can dial and receive calls.

[MystiK972]

Yes it dials but if I press the W button to listen to music the phone crashes and the keys turn off. But i can dial and receive calls.

just send it to customer service if you didn't make any mess with XS++ or any other flashing tool.;)

[Spartan123]

just send it to customer service if you didn't make any mess with XS++ or any other flashing tool.;)

I've never messed with the phone in any way. Customer Service will charge me for it won't it?

[MystiK972]

if you never messed up with any software your phone is under warranty i think.

[Spartan123]

Well today I'm going to the RadioShack store where I bought it from, I hope they give me a new one. Wish me luck!