hummm....maybe try to call up another provider like AT&T and ask them for the unlock code, not sure if the provider matter because it is just an algorithm from SE that i believe they match up with the IMEI number. worst that can happen is they say no. if that fails, i would try SE's tech. give them the a story about how your provider will not unlock your phone and you need to do so because you are traveling out of the country and they should b able to help you out.