Hi guys,

i'm trying to unbrand a w810 for my friend and it seems like it's acting a bit weird. I have previously unlocked my k790 and another w580 without a problem. I have posted the logs from setool.

welcome to setool2 lite edition v 1.07
supported DB2010/DB2012 CID49/50/51, DB2020 CID49/51/52
Loaded 51 flash descriptors
ChipID:8040,EMP protocol:0301
NEW SECURITY MODEL DETECTED
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:50
Speed:921600
err: 32 (30)
loader header not accepted
Can't load id loader !
Elapsed:0 secs.

The phone is fully functional and works perfectly. Does anyone have any ideas? As far as i know, there hasn't been any tempering with the phone until today.