Until you don`t have any warranty more. When your phone is under warranty, then they fix free, but when you don`t have any warranty, then you must pay when they fix.
Nice day
Results 11 to 13 of 13
Thread: Warranty? Yeah, right...
-
12-26-2007 #11Top Platinum
- Join Date
- Sep 2007
- Device
- K800i
- Posts
- 2,590
- Thanks
- 54
- Thanked 1,513 Times in 731 Posts
-
12-28-2007 #12Member
- Join Date
- Jan 2007
- Device
- -
- Posts
- 23
- Thanks
- 0
- Thanked 1 Time in 1 Post
Sony Ericsson's warranty repair service is below par, at least in the USA. I've sent my K800i into the service center about half a dozen times only to have them scratch the phone up or not do anything to it and ship it back to me.
Try sending a letter to corporate, see what they have to say about it.
-
01-19-2008 #13Member
- Join Date
- Jan 2008
- Device
- -
- Posts
- 20
- Thanks
- 5
- Thanked 2 Times in 1 Post
a couple of months ago, I bought myself a SE S500i, like you can guess, my keypad broke and I brought the phone back to SE and they replaced it for free, this process came back for another two times, so they fixed my keypad for tree times ! then my keypad broke again and I was sick of it so I asked for another phone (so no S500i or W580i) and I got my money back and got a serious discount on my next phone, it became the SE W880i and since then I had no problems anymore :)
so I think they handled pretty good with me..
