"Busted" w850i - complicated, need advice

[Blackslash]

this problem is not becaz of a virus, thers no harm done by a virus to a J2ME platform based phones. This is probably a hardware fault, the best thing u can do is get ur phone replaced since it is still under warranty.

[orange8]

i would go for a new one under warranty too.
se seems to be a little bit on the low side of product quality with that phone.
new phone new chance for things getting better...