@redswap if i recall correctly, there was a thread somewhere on this forum that described how you could obtain these files with phones with cid 52 and such when far wasn't able to copy files. I wasn't able to find the thread but i no it exists. maybe someone else can find it. But i know the process involved copying a file that you make somewhere onto the phone with far, you would then restart the phone, and the file you originally uploaded would send instructions to your phone to copy the specific file you want (i.e. for you the customize.xml) to where ever you want it on your phone (i.e. the memory card) from there you can copy this file to your computer, modify it, and upload the file with far to where it needs to go on the phone to allow you to customize the phone.