k800i problem as set to factory default when updated and want to use 02 sim

[lynnmassey]

I bought the K800i and it was unlocked, then I updated it and it reset to factory settings and is locked to orange. I have tried to unlock it and receive the following script
17:44:52| XS++ v3.1 (Darwin) Ready !
17:44:52| Executed on Microsoft Windows Vista
17:45:04|
17:45:04| Attempting to open the interface...
17:45:04|
17:45:04| TURN OFF PHONE!
17:45:04| Hold 'C' button on phone and connect phone NOW.
17:45:04| You have 30 seconds...
17:45:04|
17:45:07| Baseband ID: 9900
17:45:07| Protocol Version: 3.1
17:45:07| Phone name detected!
17:45:07|
17:45:07| Profiling SEMC phone...
17:45:07| Platform: DB2020
17:45:07| OTP CID: 51
17:45:07| EROM CID: 53
17:45:07| EROM Color: Red
17:45:07| IMEI: 35570401xxxxxx
17:45:07| Phone ID: K800
17:45:07| Region: ORANGE_GEN
17:45:08| CDA: CDA102511/47 R21A
17:45:08| Firmware Version: R8BF003
17:45:08| EROM: R3A022
17:45:08| Ready for operation!
17:46:12| Sorry, your phone is NOT SUPPORTED
17:46:12| Error: Cannot send flash loader
17:46:12| Error: Flashing failed
17:46:14| Disconnected... Unplug the phone

Can anyone give me guidance please

Thank you Lynn

[riders4sia]

Use Omnius for better and hasle free unlocking. You may try unlocking yourself freely but you'll gonna need the original simcard which was locked to. So i suggest you use Omnius. Here : Top Sony Forums - Buy Omnius License

[lynnmassey]

Thank you

I have tried omnius to no avail.

I don't have the original sim card which the K800i is locked to (Orange)

[riders4sia]

Thank you

I have tried omnius to no avail.

I don't have the original sim card which the K800i is locked to (Orange)

did you buy the license? i hope not

[lynnmassey]

Thank you, I must have done something wrong - I had 2 login accounts but it is now unlocked yey!