Hello,
Today I used the SEUS to update the firmware on my W960i.
The update went all the way through the installation process only to give me the message "installation failed - please retry".
When I connect the phone back to SEUS i get the message 'phone not recognised' and I cannot switch the phone on. When powering the phone on all that I get is the white keyboard light and nothing else.
So....any ideas on how to fix this without returning the phone to SE? Is there a way to put the firmware on to the phone without using the SEUS and if so, what do i use and where do I get the software/firmware?!
I have begun reading about xs++ as a possible route to reloading the firmware and getting it up and running again but am quickly getting lost!
Here's the log when I connect the phone to xs++
23:03:36| Executing SEMC Smartphone Operations!
23:03:36| Please hold boot key ('@' or 'C') and connect device...
23:03:45| Master Port detected: COM11
23:03:45| Slave Port detected: COM12
23:03:45| Opening Port!
23:03:45| INIT MASTER...OK!
23:03:45| PHONE INFO SAMPLED...OK!
23:03:45| EPOC APPLET HEADER SENT...OK!
23:03:45| APPLET BODY SENT...OK!
23:03:45| SHUTTING DOWN MASTER...OK!
23:03:47| Baseband ID: 7100
23:03:47| Protocol Version: 3.1
23:03:47| NEW SECURITY PHONE DETECTED! SWITCHING...
23:03:48| Speed set to 460800
23:03:48|
23:03:48| Sending db2000_cid03_prodid_p3b.bin...
23:03:49| Applet ID: 070410 1354 NPACXC125871_DB2000_PRODUCTIONIDLOADER_P3B
23:03:49| This is a PRODUCTION_ID loader
23:03:49| Activating GDFS...
23:03:49| Cannot open GDFS
23:03:49| Activating GDFS...
23:03:49| Cannot open GDFS
23:03:49| Activating GDFS...
23:03:49| Cannot open GDFS
23:03:49| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:n/a)
23:03:49| ...using GDFS name
23:03:49|
23:03:49| Profiling EPOC smartphone...
23:03:49| Platform: DB2001
23:03:49| OTP CID: 52
23:03:49| EROM CID: 53
23:03:49| EROM Color: Red
23:03:49| IMEI: 35950201xxxxxx
23:03:49| Phone ID: n/a
23:03:49| Part Number: n/a
23:03:49| Phone smartphone version: P1B
23:03:49| Phone software version:
23:03:49| Processing Unit:
23:03:49| Organizer:
23:03:49| CDA:
23:03:49| Activating GDFS...
23:03:49| Cannot open GDFS
23:03:49| Ready for operation!
Seems like problems all round to me...!
Any help on this will be very warmly received!!!
Thanks all.