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  1. #1
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    Just bought a license and won't unlock my phone!

    Just bought a 1 day license and it's telling me this!

    Code:
    Action journal
    16:56:00   Unlock network lock by reset
    16:56:00   Unlocks the phone network lock by reset (up to OTP CID 52).
    16:56:00   Operating system: Microsoft Windows 7 Ultimate Edition (build 7600), 32-bit
    16:56:00   Application version: 0.15.2648 (beta)
    16:56:00 . The action name is 'Unlock'
    16:56:00   Selected phone type: K850
    16:56:00   Selected connection method: USB ROM
    16:56:00 i Instructions
    16:56:00 i 1. Make sure the phone battery is charged to at least 50%.
    16:56:00 i 2. Switch off the phone!
    16:56:00 i 3. Remove the phone battery and wait at least 5 seconds before reinserting it!
    16:56:00 i 4. Press and hold buttons 2 and 5, then connect the cable to the phone!
    16:56:00 . The action started waiting for the user
    16:56:11 . The action finished waiting for the user
    16:56:11   Connecting via Generic EMP USB Flash Device (USB1)...
    16:56:11   Device driver version: 2.2.0.5
    16:56:11   Entering baseband CPU service mode...
    16:56:11   Detected chipset: DB3150 'C802
    16:56:12   Boot mode: ROM
    16:56:12   IMEI: 35182902141429
    16:56:12   OTP CID: 52
    16:56:12   OTP area status: Locked
    16:56:12   Product type: Retail
    16:56:12   Effective color: Red
    16:56:12   Sending loader...
    16:56:16   NOR Flash chip ID: 0089-88B0
    16:56:16   Sending loader...
    16:56:17   Device key: 1D286F3890EF412BA617A632EA632C70
    16:56:17   Sending loader...
    16:56:18   Establishing connection to the server...
    16:56:23   Receiving news...
    16:56:28 i No news
    16:56:29 e You have no suitable licence for the requested operation
    16:56:29 e Failed!
    16:56:29 . The action entered shutdown phase
    16:56:29 . The action reported failure
    
    Error code
    # E7581FCAFC53F605
    
    Error details
    ---
    2D B0 82 9A 53 D1 51 6A 11 5A A3 3E E5 40 57 AF 
    26 C4 65 EB CD 00 01 0C DF 31 BA 44 E5 99 59 BE 
    49 9E F3 A9 D9 87 E1 97 4F 8C BD B8 DA 3C 07 76 
    B7 65 6B 16 93 2A 6C 35 2A 52 3D 3F 55 A8 47 68 
    9F 81 CC 46 93 D1 11 56 AF 66 B1 92 FD AC C7 CF 
    47 9C 0B 38 0D 40 C1 3A DF A4 CD 02 5B 65 19 82 
    77 A2 5B C7 23 51 8F CA 05 EC 2D DE C5 D8 C9 1C 
    A7 44 55 52 DE B2 F5 B0 
    ---

  2. #2
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    Re: Just bought a license and won't unlock my phone!

    Great I bought the wrong license by mistake, who do I contact to change??

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