my XS++ say : 00:52:13| XS++ v3.1 (Darwin) Ready !

00:52:13| Executed on Microsoft Windows XP

00:52:19|

00:52:19| Attempting to open the interface...

00:52:19|

00:52:19| TURN OFF PHONE!

00:52:19| Hold 'C' button on phone and connect phone NOW.

00:52:19| You have 30 seconds...

00:52:19|

00:52:49| Error: Cannot open phone communication port

00:52:51| Disconnected... Unplug the phone

00:52:59| Shutting down...

00:55:05| XS++ v3.1 (Darwin) Ready !

WHY?hely me pls..