ok so im kinda new to this and sorry for the dumb questions. so i get a w580i and it has ATT all over it. i would like to get it off and add customs themes. here is what setool says it is.

welcome to setool2 lite edition v 1.08
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
Abort all operations.
phone pre-boot failed,possible RECOVERY needed.
Elapsed:2 secs.
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:53
Speed:921600
Flash ID check:897E
Flash props sent ok
OTP LOCKED:1 CID:51 PAF:1 IMEI:35256002663562 CERT:RED
FLASH CID:53 COLOR:RED

MAPP CXC article: R8BE001 prgCXC1123480_CINGULAR_LA
MAPP CXC version: R8BE001
Language Package:CINGULAR
CDA article: CDA102774/102
CDA version: R25A
Default article: cxc1123364
Default version: R8BE001

Operator: 000-00

Elapsed:6 secs.




please help. and thanks for your time