That means you do not have the restoration file, clik on identify, almost at the buttom, you'll see "RESTORATION FILE NOT PRESENT" that's your problem. to create rest file, go inside setool folder, you'll find make_rest folder and inside it, there will be ssw2rest.exe, now drag and drop your MAIN file (.mbn) over ssw2rest.exe, a rest file will be generated in c:documents and settings/user/, cut the rest file and paste it into rest folder. now identify again, if you see RESTORATION FILE PRESENT, you can patch your phone without having it dead again.