1. and 2. If he hadn't registration, or if he didn't install USB flash driver, could he get this line:
09:49:02 Detected chipset: DB3210 P1A/P1B ?
3. 09:49:02 Boot-ed via: ROM means he pressed "2+5"
@hssanger, identify your phone with A2Uploader; if it's CID53, you can't use Aerix.