heloo roadends... the problem is with your mobile hardware..
if you can dissasemble the top sliding portion of u r mobile..then proceeed wit this..
open up the top panel and you will get your keypad section..
now just peel off the white sticker from the keypad pcb carefully and locate u r key(c * dial)...its easy in w910..
clean the copper contacts under the key tensions wit an eraser and clean it..and stick back the section with the pcb..
Now u r key works 100%successfully(4m my wrk exp)..
if not do change that keypad section.