Quote Originally Posted by klotzwasse View Post
hello, i hope i'm posting in the correct folder.

my k800i won't boot anymore. eventually all i see is the wsod, or even nothing at all. sometimes the red light at the ir port turns on.

i cannot connect via sony ericsson pc suite, se update service tells me i'm running the latest software.

setool2 lite 1.11 tells me:

Welcome to SEtool2 ( LITE edition ) v 1.11
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors

if you like LITE edition - please visit http://www.setool.net and buy FULL.

ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Can't load ID loader !
Elapsed:42 secs.


i am totally lost. i don't know if i can repair it. the repair/unlock thing didn't work, nothing happened.

i can't even tell if my battery is loaded.

so, can anyone pls tell me what to do? i am a newbie at all those things, and a little overstrained.

so, can i repair it myself? can i backup sms/pics yet? there's a shop with service, they say they can flash it to default. what do they do? what can i do?

thanks a lot in advance!

andreas
The service guys will repair it for you but they will erase everything on your phone(i guess you already know that). If SETools can't detect it, you may want to let your phone's battery outside the phone over night(eventually in an universal charger) then try again to connect it via SETools.