Hey Peeps at Top Sony...I have a W580i, I drop the phone in the snow and it was freezing cold that day since than i can not hear anyone but they can hear me and Bluetooth does not work either..When I turn on the bluetooth..it does says Blueooth Turning On but there is NO Symbol of Bluetooth on the Top and when I can scan with my other phone..it does not find anything..I have disassemble the phone and the Speaker looks find and Bluetooth too..even the Headset does not work but Headset work when Radio play but not the music that comes with the phone..so any one have a suggestion here and where is the good place to buy bluetooth antenna and speaker for this phone..thx ya all...I have reloaded new firmware and file system...Also, I can not transfer files from My computer to W580i..Computer does recognize a new drive but when I click on it..it says "Please Insert Disk Drive X"..