Hi can you help me i need to update my firmware/software because i have a white screen this is the phone info thanks
14:03:26| Baseband ID: 9900
14:03:26| Protocol Version: 3.1
14:03:27| Phone name detected!
14:03:27|
14:03:27| Profiling SEMC phone...
14:03:27| Platform: DB2020
14:03:27| OTP CID: 49
14:03:27| EROM CID: 52
14:03:27| EROM Color: Red
14:03:27| IMEI: 35240101xxxxxx
14:03:27| Phone ID: W850
14:03:27| Region: HUTCH_1
14:03:27| CDA: CDA102677/2 R5A
14:03:27| Firmware Version: R1ED001
14:03:27| EROM: R3A016
14:03:27| Ready for operation!