Hi - can any one help! I recently bought a W595 phone on Orange UK. I have tried to upgrade the phone's firmware using SEUS and it continuously fails at 65%. The phone is now in an unusable state. The Update Service is trying to download and install ORANGE-SIGN 1213-2518. Any ideas how I can get this working again? Is there a log from SEUS anywhere that might give me an indication of the problem? I've just made the leap from having Nokia phones for 8 years and I was hoping to be impressed... so far I'm regretting my decision. I tried to upgrade the firmware on the W595 because I heard it'll support 16GB M2 cards. Any help or advice would be appreciated.