I bought a log to change language to my k850 and client said unsupported DB,although they said it was supported.I tried to contact them 2 times,no answer...Then I opened a dispute-again no answer.Then I claimed it and I received this from Paypal:

We have completed our investigation of this case. No further action is required by you at this time. We have denied this claim. As stated in our User Agreement, PayPal’s Buyer Complaint Policy only applies to the shipment of goods, not to disputes about the attributes or quality of the goods received. We have noted your claim in the seller's record. The seller's account privileges will be limited if excessive complaints are received.

Thank u wotan AND paypal for not giving me my money back:mad: