W580i Help!!!

[ihate118]

on this phone i need to flash it again because my little brother put a password on the phone and forgot it ive tryed useing Ultimate Unlocker to unlock it but it didn't detect my phone it's not the PUK code just the phone lock

[SeaMonkey]

Connect phone with XS++3.1 and in GDFS section you will find button READ(or reset) phone lock,anyway you will find that

[ihate118]

i tryed that the phone's still says phone lock here's the log

00:30:32| XS++ v3.1 (Darwin) Ready !
00:30:32| Executed on Microsoft Windows Vista
00:30:43|
00:30:43| Attempting to open the interface...
00:30:43|
00:30:43| TURN OFF PHONE!
00:30:43| Hold 'C' button on phone and connect phone NOW.
00:30:43| You have 30 seconds...
00:30:43|
00:30:53| Baseband ID: 9900
00:30:53| Protocol Version: 3.1
00:30:53| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:W580)
00:30:53| ...using GDFS name
00:30:53|
00:30:53| Profiling SEMC phone...
00:30:53| Platform: DB2020
00:30:53| OTP CID: 51
00:30:53| EROM CID: 53
00:30:53| EROM Color: Red
00:30:53| IMEI: 3524xxxxxxxxxx
00:30:53| Phone ID: W580
00:30:53| Region: EUROPE_2
00:30:53| CDA: CDA102774/101 R3A
00:30:53| Firmware Version: R8BE001
00:30:53| EROM: R3A022
00:30:53| Ready for operation!
00:31:19| +++ Sending CERTIFICATE LOADER...
00:31:19|
00:31:19| Sending db2020_cid01_cert_p3g.bin...
00:31:19| Payload: Failed
00:31:19| Unsupported CID!
00:31:19| GDFS operation was successful
00:31:21| Disconnected... Unplug the phone

[philzfog]

u have a cid 53 phone and xs doesnt surport it u will have to use a payed service to get the code

[tenchidono]

You have to use JDflasher as mentioned earlier since you have a CID53 phone.

[philzfog]

JDflasher dosent reset the user code

[choonquan]

Used xs++ ... In saft mode