You should debrand with the latest firmware (MAIN and FS):
W380_R9BB001_MAIN_GENERIC_LE_RED53
W380_R9BB001_FS_AMERICA_1_RED53.
As for the customization, double click "ofs" and go to "TPA/preset/custom" directory in the left pannel. Then unpack W380a_1207-7304_R12A_Fido_Canada and copy "customize.xml" from the right pannel to the left
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