Anyway...How can i get money from topsony...?

I paid for D-ultimate unlocker 20 EUR aleady.. But nothing help me.. I think couldn't connect server but getting less credit then gone....

I follow to do manually but program saying error only....
I tried two cable and format computer, reinstall all driver, check ip address, internet speed check, reinstall unlocker program...

But just suck the my credit and nothing left my credit...

I hope somebody can help this...

Please refund my money...