No you didnt! when you install the usb drivers, you must hold "c" while pluging it in. and then xp should prompt you to install drivers...and then you should know what to do. if thatas what you did, then maybe you got a bad copy of the drivers, try redowloading the drivers. then right click on "my computer" -> select hardware devices -> look for your phone in the list and then select update with the correct drivers. oh! one last thing, when you plug in your phone..are you holding 'c' while pluging it in?