haha! kieran! what are you talking about bru? they cant even connect to XS++ so how do they flash the phone?...dont be silly. Ok now back the thte topic, have a feeling you didnt install the correct drivers. note that when you plug the phone into your pc to install the driver you must turn the phine off first. and then XP will prompt you to install the drivers. if it doesnt prompt you then try this method. turn your phone off -> plug in phone -> right click my computer -> select properties -> select hardware devices -> search for your phone in the list -> double click on it -> then select update drivers and then follow the instructions windows gives you. good luck peeps. if your confused with this then PM me and ill try replay ASAP (sorry just lazy to type right now). good luck