My K800 Keyboard problem

[Macc]

i have k800 and when i press 3 i have power off and profiles menu (the same like power off button ) 1,4,6,0 play button, joy left and up no responding have somebody now what to do.
Edit:
What firmware i must get to do k800 >k810 i have now
Profiling SEMC phone...
23:22:22| Platform: DB2020
23:22:22| OTP CID: 49
23:22:22| EROM CID: 52
23:22:22| EROM Color: Red
23:22:22| Phone ID: K800
23:22:22| Region: CENT_EUROPE
23:22:22| CDA: CDA102568/10 R6A
23:22:22| Firmware Version: R1ED001
23:22:22| EROM: R3A016