You need to add a custpack in tpa/preset/custom, but your doing it wrong, xs++3.1 should have built in custpacks so select the correct one from the drop down list, or with setool2 lite, connect your phone select phone, put that custpack you had "Laura_i_CDA102774_20_R1A_Generic_Trade_USA.zi p" in the MISC files section and press flash then connect the phone and it should upload the custpack