Hi everyone! I need help please. I am having problems with my W800, when I ty to connect it to the pc without the Memory MS DUO, it shows me a pen drive with nothing. It doesn`t recognize it is a phone. I am trying to update the firmware because I have another big problem that appeared after I did a master reset, and right now I cant use the phone, It shows me the Start-up menu where I have to choose if I want to "Start phone" or "Music only" but I cant enter the phone neither the music only :confused: (I can access the walkman by the shortcut with the logo). Please any suggestions??