Hello Jasmine,

Thank you for your reply!!

I have also followed the USB Flash Driver Installation - Guide you provided a link too but I still have the same problem. I think the phone is not going into boot mode when I connect it. I have tried holding the C button and also the 2 button but it still won't boot. Are there any other buttons I should try to get it to go into boot mode?

Thank you!!

Regards
MB