Quote Originally Posted by kastorakos View Post
Hi, I have a SE k500i and while i was trying to update the menu via SE update service. while updating the main power turned off and since then the phone is dead. can anyone help.

When i connect it with usb cable and use th SEtool2lite if i press the repair button the following appears

welcome to setool2 lite edition v 1.08
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
port recognized as DSS
Open COM port OK
ChipID:8000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:29
Speed:921600
Flash ID check:890D
Flash props sent ok
OTP LOCKED:1 CID:29 PAF:1 IMEI:3544xxxxxxxxxx CERT:RED
FLASH CID:29 COLOR:RED

MAPP CXC article: 
MAPP CXC version: 
Language Package:EMEA_8
CDA article: CDA102309/120
CDA version:
Default article: cxc125879
Default version: R2AE033

Operator: 000-00

USERCODE:0000

Elapsed:1 secs.
Elapsed:2 secs.


IF I press any other button nothing happens (it seems like it hangs) and the following appears

port recognized as DSS
Open COM port OK
ChipID:8000,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:29
skipping empty loader...
phone pre-boot failed,possible RECOVERY needed.
Elapsed:0 secs.

Please help me...

Did you make a GDFS-backup before attempting to update?

If so, just use that.

If you didn't - then try flashing your phone with brand-new packages. That'll surely help you out.