W300i Configuration Error

Hey everybody...

I have a w300i and i recently had my phone turn off by itself only to switch it back on and get a "CONFIGURATION ERROR: Please contact..." yada yada screen. Now ive been to many forums...and nobody has been able to give me a clear cut instruction to restore my phone. Ive used SEUS and the update succeeded but it still doesnt work. I have downloaded XS++ but i dont know exactly what to do and what files to get...
Im a real newbie to all this...so yeah. Plz Help...Thank you.

These are the details i got from XS++

16:05:45| Profiling SEMC phone...
16:05:45| Platform: DB2010
16:05:45| OTP CID: 49
16:05:45| EROM CID: 49
16:05:45| EROM Color: Red
16:05:45| IMEI: 35424401xxxxxx
16:05:45| Phone ID: W300
16:05:45| Region: EUROPE_2
16:05:45| CDA: CDA102665/11 R2A
16:05:45| Firmware Version: R4EA031

Thanks again...

Also...I cant take it to my network provider...caus that would be 2 cities away and itll cost me more to fix that way than to buy a new phone (which i dont have the money for). So help...anybody...lol.

For some reason your phone's firmware is corrupted.
The best(easy) way is to reflash your phone completely. So, for your phone you need the following files:
1. MAIN firmware: W300_R9A036_MAIN_GENERIC_JE_RED49 (this is the latest here at TopSony)
2. FS: W300_R9A036_FS_EUROPE_2_RED49
3. Custom pack: Jing_Generic_CDA102665_11_R2A_Generic_Trade_EUROPE _2

Here are some tutorials for start: XS++ 2.x Guide, How to use phone sx or xs++

Is there somewhere i can go to get these files...because topsony isnt allowing me to download them...Thank u for the help so far...its much appreciated.

Quote:

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Originally Posted by d2thepixie

Is there somewhere i can go to get these files...because topsony isnt allowing me to download them...Thank u for the help so far...its much appreciated.

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Well, it is not allowed to share files from download area...
But as always your best friend is Google. Search for these files, and you will find, because you can find almost anything using search engines. And you can try to search at http://www.4shared.com/ too, maybe you are lucky :D.

Thanks again...found all the files needed at 4shared.com Was unable to find the FS_EUROPE_2 so im gonna go with the american one. Can i do that? FS_AMERICA_2_RED49 and W300i_CDA102499_112_AMERICA_2...And if i do that can i still use the W300_R9A036_MAIN_GENERIC_JE_RED49 file???

Quote:

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Can i do that? FS_AMERICA_2_RED49 and W300i_CDA102499_112_AMERICA_2...And if i do that can i still use the W300_R9A036_MAIN_GENERIC_JE_RED49 file???

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Yes, you can. The only difference between EUROPE_2 and AMERICA_2 FS is the different language support.

Ok well...I did that... I used the W300_R9A036_MAIN_GENERIC_JE_RED49
along with the FS_AMERICA_2_RED49...
But i didnt use the Custom CDA...i used the EUROPE_2 one built into xs++ v3...

And I havent put my phone on yet...but it finished the first two files...and then some error occured.

and now when i plug my phone into XS++ all i get is this error...

18:44:42| You have 30 seconds...
18:44:42|
18:44:45| Baseband ID: 8040
18:44:45| Protocol Version: 3.1
18:44:45|
18:44:45| Sending db2010_cid00_prodid_p3l.bin...

aND it just hangs there...have i messed up my fone for good???

I backed up my GDFS before all that...
But now my phone wont connect to XS++

I tried putting the fone on but all i get now is a white screen...I believe they call it the White screen of Death...so yah...wat to do now?

try to flash it with setoollite. then when flashing is done, click on unlock\repair
maybe it will sort your problem mate ;)
BR raivenz

Well i put it on now...and i can put in my pin even though i cant see it and when the fone starts up...all i see is a blue screen...with mustard color at the top and bottom. I can see the battery and signal meter tho.

First of all, use one of USB ports located in back of your computer, and disconnect any USB device from it. Now restart your computer, just to be sure. Remove the battery from your phone, and wait a couple minutes(you can press the power on button too, without battery in it). Now try again. If it doesn't works, try prior version of XS++

Ok well i got more problems now...After all that happend...I tried a earlier Version of XS++...version 2 in fact. Problem is while reinstalling the firmware i accidently added the
FS_AMERICA_2_RED49 in the MAIN FIRMWARE section...Now the fone wont get detected by anything at all...Is there a way to Reset this whole process and start over?
Please help...

23:05:17| Hold 'C' button on phone and connect phone NOW.
23:05:17| You have 30 seconds...
23:05:17|
23:05:21| Baseband ID: 8040
23:05:21| Protocol Version: 3.1
23:05:21|
23:05:21| Sending db2010_cid00_prodid_p3l.bin...

thats all i get...and it just hangs there...

Try to repeat the whole process I described earlier.
If will not work, use SeTool2 Lite: select your phone type, then click on Identify button and post the log here.

.... and if u can charge your battery on other phone or with universal charger. If your battery is down u can't do anything!!!

Heres the Log from SE Tool Lite 2:

welcome to setool2 lite edition v 1.06
supported DB2010/DB2012 CID49, DB2020 CID49/CID51/CID52
Loaded 51 flash descriptors
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
loader payload not accepted
Can't load id loader !
Elapsed:16 secs.

the battery just has to have enough charge for the flashing procedure, ie 10 minutes worth, altho its good practice to have it fully charged so the battery doesnt run out half way thru

Like TheRascal and docmagoo said, check somewhere if your battery has enough charge (at least 50%). If your battery is ok restore your GDFS backup: in SETool2 Lite select your Phone Type(W300), select your GDFS backup in MISC files box then click on Write GDFS button. And check if your phone get detected...

Ok...that worked...restoring the GDFS now allows me to detect the phone with XS++

I Opend it with XS++ and tried to flash my firmware and FS including the custpack...
Now in the right boxes...

and this is what i get...

17:11:48| XS++ v3.1 (Darwin) Ready !
17:11:48| Executed on Microsoft Windows XP
17:11:53|
17:11:53| Attempting to open the interface...
17:11:53|
17:11:53| TURN OFF PHONE!
17:11:53| Hold 'C' button on phone and connect phone NOW.
17:11:53| You have 30 seconds...
17:11:53|
17:12:00| Baseband ID: 8040
17:12:00| Protocol Version: 3.1
17:12:01|
17:12:01| Sending db2010_cid00_prodid_p3l.bin...
17:12:01| Applet ID: 061113 1250 ALUCXC125872_COMPACTPRODUCTION_ID_LOADER P3L
17:12:01| This is a PRODUCTION_ID loader
17:12:01| Activating GDFS...
17:12:01| Cannot open GDFS
17:12:01| Activating GDFS...
17:12:01| Cannot open GDFS
17:12:01| Activating GDFS...
17:12:01| Cannot open GDFS
17:12:01| Activating GDFS...
17:12:01| Cannot open GDFS
17:12:01| Activating GDFS...
17:12:01| Cannot open GDFS
17:12:01| Warning: IMEI name does not match GDFS name (IMEI:W300 GDFS:n/a)
17:12:01| ...using IMEI name
17:12:01|
17:12:01| Profiling SEMC phone...
17:12:01| Platform: DB2010
17:12:01| OTP CID: 49
17:12:01| EROM CID: 49
17:12:01| EROM Color: Red
17:12:01| IMEI: 35424401xxxxxx
17:12:01| Phone ID: W300
17:12:01| Region: n/a
17:12:01| CDA: n/a n/a
17:12:01| Firmware Version: n/a
17:12:01| EROM: n/a
17:12:01| Ready for operation!
17:13:56| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
17:13:56| Custpack: AMERICA_2 (CDA102499/112) (W300)
17:13:56| Generic(non-branded) custpack: No
17:13:56| Allowed languages: en, pb, xl,
17:13:56| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
17:14:15|
17:14:15| Sending db2010_cid49red_flash_r2a003.bin...
17:14:15| Applet ID: 060718 0842 LIE_DB2010_FLASHLOADER_R2A003_CXC1326738
17:14:15| This is a FLASH loader
17:14:15| Now flashing firmware main...
17:14:18| Flashing c:\documents and settings\desktop\w300i_r9a036_main_generic_je_red4 9.mbn
17:14:19| Header type: BABE
17:14:19| 336 flashblocks

At the bottom in the status bar its been stuck on "Sending Flashblock: 1/336"
for the past half hour...

So where to from now...

I dont know what my battery status is...I did fully charge it before all of this...

This is what SE Tool Lite Gives me now that ive restored the GDFS...

welcome to setool2 lite edition v 1.06
supported DB2010/DB2012 CID49, DB2020 CID49/CID51/CID52
Loaded 51 flash descriptors
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
OTP LOCKED:1 CID:49 PAF:1 IMEI:35424401515591 CERT:RED
PATCH:061204 1529 HAN_DB2010_MEM_PATCHER_R2A007_CXC9876543210 0
ldr_on_ldr hdr no ack,err:10
can't load loader
Elapsed:10 secs.
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
err: 32 (30)
loader header not accepted
Can't load id loader !
Elapsed:9 secs.
Will backup GDFS now.
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
loader payload not accepted
phone pre-boot failed,possible RECOVERY needed.
Elapsed:7 secs.

As to the possible RECOVERY...my recovery button is not pressable...if u understand me. So how do i do the RECOVERY??

Look in windows in device manager if you have sonyericsson flash....
If yes your phone is in flash mode and your battery if ok, and problem if probably in flashing proces.

hmmm this is bad...!!

try to flash Main again with XS++ .. but this time use a different Main version !
after Main is flashed then go for flash of FS

in many guides i have warned people to flash Customize phone after Flashing FS but no body reads carefully ... this is real bad !

Try to update the EROM with XS++: First you need the W300_RED_CID49_R3BA002_EROM-FOTA_2006-08-11_16 EROM file. When you connect the phone, press the 2 and 5 buttons in the same time(instead if C button). Now in Flash Main Firmware box select the EROM file and press the Flash button.

Now try to reflash your phone...

Ill have to wait until i can download files from TopSony...caus rite now i cant find that file anywhere...

My advice is: Go to repair center and pay for the the repair. It's more safe and u'll get warranty for the service.
P.S. U need to write 20 useful posts to get access to the DOWNLOAD section.

Ive got about ten...thing is the nearest service centre is like two cities away...so me repairing its not gonna happen. And its gonna cost me more to fix than it would be to buy a new phone. So Ill wait till then...Ive got ten posts. :-)

its not looking promising @all d2thepixie i will try to find out some more info for you bro hold tight

I did this, go into XS++ and then go to the flash menu then tick custom File System and select w300i and america 1

Thank you very much to all...gonna start trying again... :)

it's easy you just need to add a custpack in xs++3.1 select customizze filesystem then select your custpack from the drop down list, or download a custpack then use the xs++3.1 FSX and put the custpack in tpa/preset/custom

But at the moment ive done the reflashing of the EROM and then the MAIN FIRMWARE and then the FILE SYSTEM and then the custom pack from the drop down menu. (America 2)

So now i can charge the phone and i can see the signal bar and the battery meter...
but nothing else. Just a mustard yellow color. No words or buttons.