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hello, plz sombody help me , today i was trying to update my phone software of sony erricsson w880i .but after the half procedure there was a messege to reconnect the data cable so i disconnected my phone but after that my phone switched off completely and not responding anymore.please sombody reply me fast.i m waiting plz its urgent.
specify details:
What software used to update the phone?
The battery was full?
i was using sony ericsson pc companion 2.0.and battry was about 64%.and thanks for reply.
Use other software, example Omnius to see you can identify the phone. This operecacion identification is free, if the software is able to identify the phone, you can recover it using the sony ericsson official software of or some other payment software.
yes , omnius has identified my phone but what should i do now the problem still persist.
when i tried to flash my mobile in omnius that was intrruped and messege was error code:65186D47A9AAB72C
Action journal
12:09:59 Flash
12:09:59 Allows to change languages supported by the phone and upgrade its firmware.
12:09:59 Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
12:09:59 Application version: 0.21.3878 (beta)
12:09:59 . The action name is 'Flash'
12:09:59 Selected phone type: W880
12:09:59 Selected connection method: USB EROM
12:09:59 i Instructions
12:09:59 i 1. Make sure the phone battery is charged to at least 50%.
12:09:59 i 2. Switch off the phone!
12:09:59 i 3. Remove the phone battery and wait at least 5 seconds before reinserting it!
12:09:59 i 4. Press and hold the button 2, then connect the cable to the phone!
12:09:59 . The action started waiting for the user
12:11:43 . The action finished waiting for the user
12:11:43 Connecting via SEMC USB Flash Device (USB1)...
12:11:43 Device driver version: 2.2.0.5
12:11:43 Entering baseband CPU service mode...
12:11:43 Detected chipset: DB2020 '9900
12:11:43 Boot mode: EROM
12:11:43 Sending loader...
12:11:43 e Failed!
12:11:43 . The action entered shutdown phase
12:11:43 . The action reported failure
Error code
# 65186D47A9AAB72C
Error details
---
32 E7 DF F1 18 2E 34 03 F2 A9 17 FA 6E 27 C4 2E
2A 38 E0 A1 29 67 EA 84 9E EB 98 F5 D9 8C B4 73
9A EF 5E 90 6A 11 54 AD D2 E3 78 80 4E AC 96 DD
58 2C 00 01 06 15 9B A8 E1 F4 D6 B8 BE B7 6C EF
D8 AB 57 B7 24 50 74 43 B2 71 13 F6 AD 9D 2A 74
16 93 20 95 64 8D 29 31 70 4A 58 B9 9E E3 79 E1
A2 95 9E 0E 56 AF 94 17 E4 FE 2C 6C A0 EB 9C F5
CA FD C0 C1 3A DB F5 ED B2 C8
---
Code:Action journal
15:34:42 Upgrade EROM
15:34:42 Upgrades EROM to version R3A022.
15:34:42 Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
15:34:42 Application version: 0.21.3878 (beta)
15:34:42 . The action name is 'Upgrade EROM'
15:34:42 Selected phone type: W880
15:34:42 Selected connection method: USB ROM
15:34:42 i Instructions
15:34:42 i 1. Make sure the phone battery is charged to at least 50%.
15:34:42 i 2. Switch off the phone!
15:34:42 i 3. Remove the phone battery and wait at least 5 seconds before reinserting it!
15:34:42 i 4. Press and hold buttons 1 and *, then connect the cable to the phone!
15:34:42 . The action started waiting for the user
15:36:26 . The action finished waiting for the user
15:36:26 Connecting via Generic EMP USB Flash Device (USB1)...
15:36:26 Device driver version: 2.2.0.5
15:36:26 Entering baseband CPU service mode...
15:36:26 Detected chipset: DB2020 '9900
15:36:26 Boot mode: ROM
15:36:26 Sending loader...
15:36:27 Waiting for loader response...
15:36:27 Flash chip manufacturer: Intel®
15:36:27 Flash chip ID: 897E
15:36:27 IMEI: 35578501326365
15:36:27 OTP CID: 51
15:36:27 OTP area status: Locked
15:36:27 Product type: Retail
15:36:27 Effective CID: 52
15:36:27 Effective color: Red
15:36:27 Sending loader...
15:36:27 Waiting for loader response...
15:36:28 e Error: Unable to find qualified part.
15:36:30 i Please disconnect battery and cable from the phone!
15:36:30 e Failed!
15:36:30 . The action entered shutdown phase
15:36:30 . The action reported failure
Error details
---
4C 49 91 E8 27 FE 67 04 EB 98 ED 60 E1 9E FF 59
AC 12
---
plz help me sombody with this problem .
Omnius is not free so you have to buy license but i don't suggest you to do that as all other tools failed so i am shure it is hardware problem.Take the phone to some repair shop.
It's recommended before any procedure (update, flash, etc) make sure that all is well (hardware).Quote:
but after the half procedure there was a messege to reconnect the data cable
In this case, check your FASTPORT (slot where you connect your data cable) is well, then try to update again but now you could use SEUS program (Sony Ericsson Update Service).
Good luck!
The phone does not show any problems, the software has identified the chipset and the OTP area without problems. So it seems to be a connection failure may be just the cable or phone connector is dirty. Or you are connecting it the wrong cable to the phone.
Clean the extremities of the cable and phone connector, and be sure to properly connect the cable to the phone.
hey SEUS program worked thanks lot ,but now just a one problem you have to solve for me .it doesn't recognize my sim card and says insert correct usim.plz help me.
This message "insert correct sim" appears because the flash process is not complete.
1 - Try again with SEUS, but be careful to not discharge the battery.
2 - Use other software and complete phone.
3 - If you have much experience with phones, you can upload only certificates to complete the phone properly.
A question your phone was Unbranded?
If it was, you can get it again through OMNIUS software, but is not free, you have to buy a license. Check this: Top Sony Forums - Buy Omnius License
Greetings.